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Order Problems

In the odd occasion that anything gets damaged or sent out wrong we will gladly replace it even before we start the claiming process with the courier from our side. We consistently impress our customers with fast feedback on all order related questions. We do accept returns if it is still in the original sealed factory packaging without asking any restocking fees.

Create a Helpdesk Ticket:
To get issues handled the fastest way possible please create a ticket on our help desk system from your user panel. This will ensure we have all your information together and will enable us to keep you up to date and ensure we reply to all your requests. You can assign orders to tickets and assign tickets to various department within our business, all this will make it easier for us to give you world class service.

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